Quality assessment framework for business processes as a service in a heterogeneous cloud environment

Abstract

A business process is an activity or set of multiple activities that will fulfill a particular objective of the organization. Business process management (BPM) is a methodological way for the improvement of those processes. Due to increased competition in the market, companies are shifting their business processes online using some sophisticated Business process management (BPM) tools and methods. The focus of this thesis is to design and implementation of an initial testing system for business processes which are published on a heterogeneous Cloud environment. This thesis documents researched the state of the art of business process testing (BPT) which covers some testing techniques and selected the best-suited method for testing business process which is responsible for the quality of the system. Also, it concentrates on the state of the art of testing the Cloud. It focus on different methodologies to test SaaS, PaaS, and IaaS. The main objective for that, is to understand the way how testing Cloud environment works, hence, it will lead to the understanding of testing of business processes as a service. Additionally, it explains the general architecture of the TTCN-3. A design of a test system to test the business process based on TTCN-3 is presented. A case study of CloudSocket has been studied and according to the requirement, we have introduced an initial work for testing BPaaS in a heterogeneous Cloud environment. This initial test system was implemented and validated in the CloudSocket Marketplace.