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Authors: Winter, Sebastian
Wagner, Stefan
Deissenboeck, Florian
Title: A comprehensive model of usability
Issue Date: 2008 Konferenzbeitrag EHCI (10th, 2007, Salamanca)
DSV IS (13th, 2006, Dublin)
HCSE (1st, 2007, Salamanca) 18 Gulliksen, Jan (ed.) ; Harning, Morton Borup (ed.) ; Palanque, Philippe (ed.) ; van der Veer, Gerrit C. (ed.) ; Wesson, Janet (ed.): Engineering Interactive systems : EIS 2007 joint working conferences, EHCI 2007, DSV-IS 2007, HCSE 2007, Salamanca, Spain, March 22-24, 2007; selected papers. Berlin : Springer, 2008 (Lecture notes in computer science 4940). - ISBN 978-3-540-92697-9, S. 106-122
ISBN: 978-3-540-92697-9
978-3-540-92698-6 Copyright Springer-Verlag. The final publication is available at
Abstract: Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing, analyzing, and improving user interfaces. This paper proposes a 2-dimensional model of usability that associates system properties with the activities carried out by the user. By separating activities and properties, sound quality criteria can be identified, thus facilitating statements concerning their interdependencies. This model is based on a tested quality meta-model that fosters preciseness and completeness. A case study demonstrates the manner by which such a model aids in revealing contradictions and omissions in existing usability standards. Furthermore, the model serves as a central and structured knowledge base for the entire quality assurance process, e.g. the automatic generation of guideline documents.
Appears in Collections:15 Fakultätsübergreifend / Sonstige Einrichtung

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