Knowledge management for smart cities : standardization and replication as policy instruments to foster the implementation of smart city solutions

Abstract

As cities tackle a variety of recent challenges, such as climate change or resilience against natural hazards, the concept of smart cities has increasingly moved into the spotlight to provide technological solutions as appropriate countermeasures. European policymakers chose the systematic funding of smart city initiatives to incentivize and accelerate innovation and sustainability transitions by disseminating knowledge, data, and information. As this undertaking is complex, there is a pressing need to involve and engage capable stakeholders to successfully implement and operate smart city projects. To ensure the diffusion and effectiveness of these initiatives, activities towards replication and standardization as knowledge management instruments have been applied in some of these research projects. However, there is a knowledge gap on how standardization can be combined with replication efforts. As one possible answer, the lighthouse project Smarter Together has actively integrated standardization in its replication activities, resulting in the development of the CEN Workshop Agreement 17381 for describing and assessing smart city solutions. The analysis of these activities resulted in the development of 11 assumptions, which show the role of standardization as a knowledge carrier for replication activities and as a facilitator for stakeholder engagement. These findings reinforce the chosen and future policy decisions.